Search found 43 matches

by mfranzel
Tue Apr 02, 2013 4:51 pm
Forum: Technical Support
Topic: Help with MWI from VoIP Provider
Replies: 4
Views: 989

Re: Help with MWI from VoIP Provider

Yes, it does.
by mfranzel
Sun Mar 31, 2013 10:37 pm
Forum: Technical Support
Topic: Help with MWI from VoIP Provider
Replies: 4
Views: 989

Re: Help with MWI from VoIP Provider

I do not know. I have not tried because as I posted here:

viewtopic.php?f=6&t=4587

I cannot get inbound calls for some reason...
by mfranzel
Sun Mar 31, 2013 10:31 pm
Forum: Technical Support
Topic: Calls Cut off After 15 Minutes
Replies: 7
Views: 3550

Re: Calls Cut off After 15 Minutes

I have had this issue on more than one router. I had a Linsys router I purchased at Best Buy them for other reasons needed a business class router and purchased a much more robust router. I have made sure all ports are opened and high priority is given to my ATA. If this is happening on more than on...
by mfranzel
Sat Mar 30, 2013 11:40 am
Forum: Technical Support
Topic: Calls Cut off After 15 Minutes
Replies: 7
Views: 3550

Re: Calls Cut off After 15 Minutes

Now, I get no incoming calls from either of my VoIP services. Outgoing calls work fine... not incoming.
by mfranzel
Sat Mar 30, 2013 11:29 am
Forum: Technical Support
Topic: Calls Cut off After 15 Minutes
Replies: 7
Views: 3550

Calls Cut off After 15 Minutes

Hello,
I am having a weird issue where my calls suddenly drop and silence after about 15 minutes on the call. I only have this with one line. I do know that there was some keep-alive and registrations issues before that Aaron fixed. Would that have anything to do with it?

Thanks!
by mfranzel
Sat Mar 30, 2013 11:28 am
Forum: Technical Support
Topic: Help with MWI from VoIP Provider
Replies: 4
Views: 989

Help with MWI from VoIP Provider

Hello, I use my VoIP Provider, VOIPo, for my service with SS. I have an ATA as well as a IP phone configured. I am having trouble with the message waiting indicator light (MWI). I ran the console while calling myself and leaving a voicemail. This is what I got: ContactRegistered 11:23:41:150 sip1(17...
by mfranzel
Fri Oct 12, 2012 9:32 pm
Forum: Technical Support
Topic: Outbound Calls Fine. No Inbound Calls
Replies: 24
Views: 3189

Re: Outbound Calls Fine. No Inbound Calls

Great, thanks! Just tested and the line works fine. Hopefully that will keep me up and running. Thanks!
by mfranzel
Fri Oct 12, 2012 9:03 pm
Forum: Technical Support
Topic: Outbound Calls Fine. No Inbound Calls
Replies: 24
Views: 3189

Re: Outbound Calls Fine. No Inbound Calls

Sorry for the late reply. Everything has been working great until today... I am getting the same DNS error issue as before... the one you said a bit further up in the thread that was on your end. How can we permanently fix this?
by mfranzel
Thu Sep 27, 2012 11:21 am
Forum: Technical Support
Topic: Outbound Calls Fine. No Inbound Calls
Replies: 24
Views: 3189

Re: Outbound Calls Fine. No Inbound Calls

Great! I'll test as soon as possible. Thanks!!
by mfranzel
Wed Sep 26, 2012 3:05 pm
Forum: Technical Support
Topic: Outbound Calls Fine. No Inbound Calls
Replies: 24
Views: 3189

Re: Outbound Calls Fine. No Inbound Calls

No worries. So with the incoming and outgoing dial plans you kindly provided me, everything should work properly?