Search found 4651 matches

by Aaron
Sun Jun 16, 2019 2:52 pm
Forum: Developer Chat
Topic: Source code involvement
Replies: 1
Views: 10901

Re: Source code involvement

Is there some convention for naming branches? No. Branch names are up to you. Should I first create an issue or is pull request enough? No need for an issue. The key with PR's is to not go overboard with different topics. If you're fixing something like typos they can all go in the same PR. If you'...
by Aaron
Mon May 20, 2019 6:31 am
Forum: Technical Support
Topic: Voicecalls terminating incorrectly into ISP Voicemail
Replies: 11
Views: 10971

Re: Voicecalls terminating incorrectly into ISP Voicemail

The most definitive way to troubleshoot is to use a softphone on your computer and do a wireshark capture of all SIP and RTP traffic (you can capture all traffic and the use wireshark's VoIP analysis tools).
by Aaron
Sat May 11, 2019 6:48 pm
Forum: Technical Support
Topic: DNS resolution issues
Replies: 6
Views: 7757

Re: DNS resolution issues

The SIP Proxy does log messages for DNS lookups but there are a lot of queries going on and the logs need to recycle every 30 minutes (I'll bump that up to a couple of hours). It's a bit of a needle and haystack situation.
by Aaron
Sat May 11, 2019 2:26 pm
Forum: Technical Support
Topic: DNS resolution issues
Replies: 6
Views: 7757

Re: DNS resolution issues

I tried to replicate the problem but of course it resolved for me first time.

linkpc.png
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That's the frustrating thing with DNS; the issues always seem to be transient. I'll keep digging a bit but if you're able to discover anything else please post.
by Aaron
Sat May 11, 2019 4:53 am
Forum: Technical Support
Topic: DNS resolution issues
Replies: 6
Views: 7757

Re: DNS resolution issues

For some reason DNS has always been an issue on the sipsorcery network. I've actually been running a dedicated DNS resolver on the sipsorcery web server and it uses a variety of different upstream forwarders, see this post . You'll see in that post the sipsorcery DNS server is publicly accessible so...
by Aaron
Wed May 01, 2019 11:54 am
Forum: Technical Support
Topic: SIP account and web portal have stopped working
Replies: 2
Views: 3952

Re: SIP account and web portal have stopped working

Database went down due to a problem with the migration on Sunday and incorrect directory permissions. Fixed now. Apologies to all impacted by the outage.
by Aaron
Sat Apr 27, 2019 6:32 pm
Forum: Report a bug
Topic: [SOLVED] Some 800# do not have a return voice channel ...
Replies: 4
Views: 12006

Re: Some 800# do not have a return voice channel ...

Looking at the logs for the first "800#" call it does stay up for exactly 10 seconds. This makes it seem unlikely that there is any "comcast" logic cutting off the call. Instead it's more likely that no audio packets are getting through and there is a default setting somewhere that cuts calls if no ...
by Aaron
Sun Apr 21, 2019 7:52 am
Forum: Technical Support
Topic: After clicking log on, it goes back to log on page
Replies: 4
Views: 5432

Re: After clicking log on, it goes back to log on page

The FireFox login issue should now be fixed.

It was caused by the server time being out of sync on the sipsorcery web server. Manually synchronising the time allows FireFox logins to work.
by Aaron
Thu Apr 18, 2019 7:35 pm
Forum: Technical Support
Topic: After clicking log on, it goes back to log on page
Replies: 4
Views: 5432

Re: After clicking log on, it goes back to log on page

There shouldn't be anything wrong and I've double checked the web server logs. But you are the second person now who has had an issue so perhaps there's something I'm missing. If you email me your username I'll take a look.
by Aaron
Mon Apr 01, 2019 6:50 pm
Forum: Report a bug
Topic: Error logging in
Replies: 12
Views: 59040

Re: Error logging in

No I haven't modified anything to do with provider registrations. 403 and 407 errors are both related to authentication and can indicate a temporary issue with a specific provider. 403 normally means the username does not exist. If it went away by itself then it almost certainly means the provider h...