Don't forget the switchboard is an "alpha" release which means it does still need more work before releasing or in this case selling to end users. The implicit request for assistance in this case was that sipsorcery users who already have a grasp of dial plans and such would be able to test out the sipsorcery interface and provide feedback to help out in return for getting the free sipsorcery service.
The target audience for the switchboard is small businesses that have a receptionist but don't want to fork out on a thousand dollars or more on a telpehony system, VoIP or otherwise, and then more on ongoing maintenance. By using the sipsorcery switchboard they will be able to avail of superior functionality and avoid the high cost. The advantage the sipsorcery switchboard has over a solution that relies on a standalone SIP phone is that you get a lot more features and information presented as well as being able to have anybody anywhere do the receptionist task without a special phone or more importantly without needing special training (some features on IP phones are harder to comprehend than sipsorcery dial plans). The advantage the sipsorcery switchboard has over hosted pbx service provider offerings and similar products is that you can pick and choose where calls will go, for example tropo have the best IVR tools but ribbit have better speech to text transcription so you they can both be used transparently and if the situation changes it's a simple adjustment in a sipsorcery dial plan rather than switching providers and porting DIDs etc.
For those that aren't getting anywhere with the switchboard so far can you tell me whether you read the getting started guide at http://www.sipsorcery.com/mainsite/Help/SwitchboardGettingStarted
? If you did and still couldn't get anywhere it means I need to have another attempt at it to make it even easier or to rework the switchboard software somehow.