SIPSorcery Blog

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Aaron
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SIPSorcery Blog

Post by Aaron » Wed Jul 15, 2009 12:25 pm

Hi All,

I have started a new blog where I plan to publish posts about various bits and pieces related to the new sipsorcery set up along with anything else noteworthy. The blog is at:

http://sipsorcery.wordpress.com/.

I've decided to focus on using the blog to provide assistance as it was becoming overwhelming responding to posts on the forums due to both the increasing volume and demanding tone of the support requests (and I thought providing paid support was tough).

I still plan to read the forums as much as I can and will be looking to distill and group common problems into a post on the blog. The first one dealing with incoming call processing, which I've already noted has been confusing some people, is already there.

In regards to the current state of the sipsorcery service there are no known bugs except for the continuing issues with the Ruby engine - there will be a blog post on the near future - but suffice to say there have been some big improvements and the problem is NOT sporadic errors processing a dial plan it is the "Long Running Dialplan" message appearing due to the memory leak. If you think there is a bug in your dialplan processing then I'd recommend you troubleshoot your script as it's pretty much guaranteed the bug is there and not in the sipsorcery code.

I've been reading the bug reports and the above applies to things like TheFug's regular expression probelms and jvwelzen's use of == where it should have been =. Triple check your script and if you're really stuck you could try asking a question on stackoverflow.com but be warned it's a programmers hang out and you'll need to keep your question Ruby related and concise. Here's an example of how to ask a question http://stackoverflow.com/questions/1130 ... on-request.

The other ever present issues are the problems with getting such and such working with Provider X. There have always been quirks with certain providers and that hasn't changed from mysipswitch to sipsorcery. I've checked a few of the ones that have been mentioned in the forum posts, namely sipgate and pennytel, and did not identify any issues on the sipsorcery end. Doubtless there are other cases where something needs to be fixed or tweaked at the sipsorcery end and we need to come up with a way to efficiently troubleshoot provider integration issues. A two sentence post stating "Provider X doesn't work with sipsorcery. It works fine with my phone" is of no use.

It's been a very busy few months attempting to get the sipsorcery service running and I'm glad to see there are already 1260 user accounts (although that includes a few Chinese users setting up 20 accounts at a time to pump the calls through Betamax) and 894 provider registrations. I hope the majority of people continue to get something out of the service. If you find it doesn't work for you or get frustrated then please remember we don't get paid for this and in my case I spend a vast amount of my free time on the project (easily over 40 or 50 hours a week). A few words of encouragement of thanks make it a lot easier to get motivated to fix something than complaints. And if you're still not satisifed then there are other options that may better suit you such as voxalot or pbxes.org.

Best Regards,

Aaron

jvwelzen
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Joined: Thu Sep 11, 2008 1:56 pm

Post by jvwelzen » Wed Jul 15, 2009 12:43 pm

Hi Aaron

I know that this project is done in your spare time

and I really appreciate that you do this for all the Mss and now Ss users

and I think that there are a lot of people thinking the same way

In my opinion SS is a great upgrade in comparison with MSS

Keep up the good work and again thanks for this great service

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TheFug
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Location: The Netherlands, North-Holland

Post by TheFug » Wed Jul 15, 2009 1:25 pm

Yes, i agree, in a short time, SS is runing quiet well, also keeping in mind that this service is free, and with it's capabilities it can't be compared with an other (free) service on the Internet.
Many thanks for that !
Thanks, The Fug.

gear: my ISP's Zyxel Modem/Router in bridge, Sitecom WL309 Router, Siemens Gigaset 301D

sirmikey1
Posts: 157
Joined: Mon May 25, 2009 11:19 pm

Post by sirmikey1 » Wed Jul 15, 2009 2:39 pm

Hi folks,

Many thanks for this great service, great support.

Mikey
Last edited by sirmikey1 on Fri Jul 17, 2009 7:54 pm, edited 11 times in total.

huibw
Posts: 34
Joined: Sun Sep 07, 2008 12:13 am

Thanks Aaron!

Post by huibw » Wed Jul 15, 2009 6:20 pm

I love MySipSwitch and I'm sure SIPSorcery will follow.

Your time & effort are much appreciated!

bpere
Posts: 6
Joined: Thu Jul 16, 2009 7:29 pm

Post by bpere » Fri Jul 17, 2009 8:02 am

This is truly an amazing service for which I for one am immensely grateful that is still kept free. Hats off to the outstanding support which even in some paying services doesn't even come close.

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TheFug
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Post by TheFug » Fri Jul 17, 2009 10:19 am

I've been reading the bug reports and the above applies to things like TheFug's regular expression probelms and jvwelzen's use of == where it should have been =. Triple check your script and if you're really stuck you could try asking a question on stackoverflow.com but be warned it's a programmers hang out and you'll need to keep your question Ruby related and concise. Here's an example of how to ask a question http://stackoverflow.com/questions/1130 ... on-request.

Hi, Aaron, if I understand correctly, some errors in syntax where excepted by the old Ruby "engine", which are now not excepted on the new Ruby engine, otherwise i have no explanation, why things worked in the past,which are now not working on the Ruby engine of Sipsorcery.
The link you gave, seems to be for the die-hard programmers, this site is a melting pot, for all known languages, so i guess I don't have the background, to formulate my questions the right way.
I'll try to get the old stuff running on SipSorcery again, by trial and error.
Thanks, The Fug.

gear: my ISP's Zyxel Modem/Router in bridge, Sitecom WL309 Router, Siemens Gigaset 301D

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TheFug
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Post by TheFug » Fri Jul 24, 2009 8:47 pm

With the help of jvwelzen, (actually, he rewrote it) i managed to get the time function working again.
Handy is also you can store more dialpans now, to switch between.
Thanks, The Fug.

gear: my ISP's Zyxel Modem/Router in bridge, Sitecom WL309 Router, Siemens Gigaset 301D

sirmikey1
Posts: 157
Joined: Mon May 25, 2009 11:19 pm

Post by sirmikey1 » Fri Jul 24, 2009 11:53 pm

TheFug,
If you don't mind, please share the code? Would also be interested in your use of the switches. Seperate IP groups/domains, I'm left to assume?
Mike

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TheFug
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Post by TheFug » Sat Jul 25, 2009 12:06 am

I guess i'll > post < them in the use cases section, about the switches i can be short, just use these as splitters, you have nothing to set, works also great for QOS, better than a router, is my idea.
If you have questions let me know.

btw.
(a router is a switch with software ?)
Thanks, The Fug.

gear: my ISP's Zyxel Modem/Router in bridge, Sitecom WL309 Router, Siemens Gigaset 301D

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