Server Migration – 17th June 2012 at 0200 PST

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Aaron
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Server Migration – 17th June 2012 at 0200 PST

Postby Aaron » Sun Jun 10, 2012 10:01 am

The SIPSorcery server will be moving to a new host in one week on Sunday the 17th of June 2012 at 0200 PST. The move is to take advantage of some synergies with another SIP service, there will be more information on that further down the track. The consequence of the server move will be that the IP address of the service will change from 69.59.142.213 to 67.222.131.147. Ideally all users should be using sipsorcery.com and it's recommended that anyone that may have configured their device with the SIPSorcery server's IP address now switch to the host name.

For users that are using sipsorcery.com NO ACTION IS REQUIRED. For users that want to use the IP address then you will need to update your devices to use to the new IP address AFTER the 17th of June. Both the old and new servers will both work up until the the 21st of June 2012 after which the old IP address and server will be de-commissioned.

During the migration their will be a short outage of between 15 and 20 minutes while the database is migrated to the new server. The SIPSorcery Twitter account will be updated prior to and subsequent to the migration.

If anyone has any concerns regarding the migration please email admin@sipsorcery.com.

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Aaron
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Re: Server Migration – 17th June 2012 at 0200 PST

Postby Aaron » Sun Jun 17, 2012 10:22 am

The migration has now been completed. All services are running and using the new database server.

DNS has been updated but it will take up to 48 hours for the change to propagate. In the meantime calls with some providers may fail if they depend on being placed from the same server that they are registered from. Once your devices are registering on the new server all provider calls should work properly. You can check if DNS has propagated to your network by typing "ping sipsorcery.com" at a terminal or console window. The new server address is 67.222.131.147.

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VoipDude
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Re: Server Migration – 17th June 2012 at 0200 PST

Postby VoipDude » Sun Jun 17, 2012 2:41 pm

Outging GV calls failing since server migration. See "Report A Bug" topic in the forum.

kwmike
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Joined: Tue Nov 02, 2010 1:41 pm

Re: Server Migration – 17th June 2012 at 0200 PST

Postby kwmike » Sun Jun 17, 2012 7:32 pm

Same here as previous post.


I have 2 US GV lines as well both routed thru ss/ipkall. Ougoing calls getting 'Could not find _rnr_se key on your Google Voice account page' and incoming calls ringing thru but not showing up in trace and not completing to
ss/ipkall lines. They are completing to cellphone lines but when completed to cellphone ss/ipkall lines keep
ringing.

Help Aaron!!!!!

fs
Posts: 6
Joined: Sat Nov 14, 2009 9:46 am

Re: Server Migration – 17th June 2012 at 0200 PST

Postby fs » Mon Jun 18, 2012 5:59 am

same here, please help.

vientito
Posts: 19
Joined: Sun Dec 25, 2011 8:16 pm

Re: Server Migration – 17th June 2012 at 0200 PST

Postby vientito » Mon Jun 18, 2012 3:28 pm

after migration on 6/18/12 morning around 11:30am I could not log onto my portal. There is an error. please help

Inter95
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Joined: Tue Jul 12, 2011 7:23 pm

Re: Server Migration – 17th June 2012 at 0200 PST

Postby Inter95 » Mon Jun 18, 2012 6:55 pm

I got same error "Could not find _rnr_se key"

bhavi_jp
Posts: 9
Joined: Wed Aug 31, 2011 9:51 pm

Re: Server Migration – 17th June 2012 at 0200 PST

Postby bhavi_jp » Tue Jun 19, 2012 3:03 am

Here is the email I received from google after the server migration. And now I am having rnr_se key not found error.

-----------------------------------------------------------------------------
Someone recently tried to sign in to your Google Account, *******@hotmail.com. We prevented the sign-in attempt in case this was a hijacker trying to access your account. Please review the details of the sign-in attempt:

Sunday, June 17, 2012 1:14:10 PM GMT
IP Address: 67.222.131.147
Location: United States


If you do not recognize this sign-in attempt, someone else might be trying to access your account. You should sign in to your account and reset your password immediately. Find out how at http://support.google.com/accounts?p=reset_pw

Sincerely,
The Google Accounts Team
---------------------------------------------------------------------------------

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Aaron
Site Admin
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Re: Server Migration – 17th June 2012 at 0200 PST

Postby Aaron » Tue Jun 19, 2012 8:03 am

As a first step please try visiting this page https://accounts.google.com/DisplayUnlockCaptcha.

You can read more about it here viewtopic.php?f=7&t=4148&start=10.

Inter95
Posts: 6
Joined: Tue Jul 12, 2011 7:23 pm

Re: Server Migration – 17th June 2012 at 0200 PST

Postby Inter95 » Wed Jun 20, 2012 4:24 pm

Thanks! it is working now


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