Help me please
Help me please
Hello,
I am new to MSS.I am trying configure ATA D-link 2001S with MSS. I followed the steps as in guide to set up MSS. Upon rebooting my ATA I donot get any sound in my telephone device. I have used in the SIP service provider - sip.smartvoip.com ( a betamax service)
Kindly help me out
Thanking you in advance
Sumit.
I am new to MSS.I am trying configure ATA D-link 2001S with MSS. I followed the steps as in guide to set up MSS. Upon rebooting my ATA I donot get any sound in my telephone device. I have used in the SIP service provider - sip.smartvoip.com ( a betamax service)
Kindly help me out
Thanking you in advance
Sumit.
Hi Sumit,
The 1st thing to check is if the phone 'registers' properly with our service.
If you don't get any tone, I guess it doesn't.
Double check you've entered the proxy details correctly and check your login / password.
Do not hesitate to post a screen shot of your configuration if you struggle.
If your phone is properly registered you'll see it in the monitoring page.
Once you have this done, you can start looking at the SIP providers.
The 1st thing to check is if the phone 'registers' properly with our service.
If you don't get any tone, I guess it doesn't.
Double check you've entered the proxy details correctly and check your login / password.
Do not hesitate to post a screen shot of your configuration if you struggle.
If your phone is properly registered you'll see it in the monitoring page.
Once you have this done, you can start looking at the SIP providers.
Blueface [url=http://www.blueface.ie/]Phone[/url] Service
Thank you for your quick reply,
I am trying to configure SIP - provider www.tivi.com(Latvia)
When I am entring the username, password,server and register it with mysipswitch in the monitoring - I see
sip:xxxx@0.0.0.0 (where xxxx is my username with the SIP - Provider) in fact it should show sip:mysipswitch_username@sip.mysipswitch.com;switchtag=XXXX
What I am doing wrong that I can't register tivi.com with mysipswitch
Kindly guide me
Thanking you sincerely
Sumit Chetta.
I am trying to configure SIP - provider www.tivi.com(Latvia)
When I am entring the username, password,server and register it with mysipswitch in the monitoring - I see
sip:xxxx@0.0.0.0 (where xxxx is my username with the SIP - Provider) in fact it should show sip:mysipswitch_username@sip.mysipswitch.com;switchtag=XXXX
What I am doing wrong that I can't register tivi.com with mysipswitch
Kindly guide me
Thanking you sincerely
Sumit Chetta.
what did you set as 'Registration Contact' ?
It should be :
where USERNAME is your mysipswitch's username
It should be :
Code: Select all
sip:USERNAME@sip.mysipswitch.com
Blueface [url=http://www.blueface.ie/]Phone[/url] Service
Yes,
But it gives the same result in monitoring
Thanking you
Sumit Chetta.
But it gives the same result in monitoring
Thanking you
Sumit Chetta.
gbonnet wrote:what did you set as 'Registration Contact' ?
It should be :where USERNAME is your mysipswitch's usernameCode: Select all
sip:USERNAME@sip.mysipswitch.com
and one more thing
instead of showing sip:mysipswitch_username@sip.mysipswitch.com
it shows sip:myusername_withtivi@0.0.0.0
kindly guide me what I am doing wrong?
Sumit Chetta.
instead of showing sip:mysipswitch_username@sip.mysipswitch.com
it shows sip:myusername_withtivi@0.0.0.0
kindly guide me what I am doing wrong?
Sumit Chetta.
sumit wrote:Yes,
But it gives the same result in monitoring
Thanking you
Sumit Chetta.
gbonnet wrote:what did you set as 'Registration Contact' ?
It should be :where USERNAME is your mysipswitch's usernameCode: Select all
sip:USERNAME@sip.mysipswitch.com