SIPSwitch Troubleshooting

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Aaron
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Post by Aaron » Sun Jan 18, 2009 11:24 am

justhisonce wrote:I can ask them to look at why they are not accepting these requests, but to sniff their network they'll need your SIP server's IP address. I'm guessing this is 213.200.94.182. Is that correct?
Yes that's the IP address registration requests from mysipswitch will originate from.

Regards,

Aaron

justhisonce
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Joined: Sat Jan 17, 2009 12:05 pm

Post by justhisonce » Sun Jan 18, 2009 11:29 am

Aaron wrote:
justhisonce wrote:I can ask them to look at why they are not accepting these requests, but to sniff their network they'll need your SIP server's IP address. I'm guessing this is 213.200.94.182. Is that correct?
Yes that's the IP address registration requests from mysipswitch will originate from.

Regards,

Aaron
They did say that requests from Asterix servers would be denied automatically. Could this be the cause of the problem?

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Aaron
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Post by Aaron » Sun Jan 18, 2009 11:50 am

Nope. There's no Asterisk servers involved at the mss end.

justhisonce
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Post by justhisonce » Sun Jan 18, 2009 12:04 pm

Aaron wrote:Nope. There's no Asterisk servers involved at the mss end.
Thanks again. I'll let them know.

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