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Posted: Sun Jan 18, 2009 11:24 am
by Aaron
justhisonce wrote:I can ask them to look at why they are not accepting these requests, but to sniff their network they'll need your SIP server's IP address. I'm guessing this is 213.200.94.182. Is that correct?
Yes that's the IP address registration requests from mysipswitch will originate from.

Regards,

Aaron

Posted: Sun Jan 18, 2009 11:29 am
by justhisonce
Aaron wrote:
justhisonce wrote:I can ask them to look at why they are not accepting these requests, but to sniff their network they'll need your SIP server's IP address. I'm guessing this is 213.200.94.182. Is that correct?
Yes that's the IP address registration requests from mysipswitch will originate from.

Regards,

Aaron
They did say that requests from Asterix servers would be denied automatically. Could this be the cause of the problem?

Posted: Sun Jan 18, 2009 11:50 am
by Aaron
Nope. There's no Asterisk servers involved at the mss end.

Posted: Sun Jan 18, 2009 12:04 pm
by justhisonce
Aaron wrote:Nope. There's no Asterisk servers involved at the mss end.
Thanks again. I'll let them know.