Solution On GoogleVoiceCall. Could not find _rnr_se key

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DoDo
Posts: 182
Joined: Wed May 20, 2009 7:16 pm

Solution On GoogleVoiceCall. Could not find _rnr_se key

Post by DoDo » Sun Mar 25, 2012 9:46 pm

On GoogleVoice go to Your Settings and in Voicemail & Text.

Choose The Email that Appear On Voicemail Notifications as your email Address onto Your GoogleVoice Dial Plan ( Replacing whatever email address you have onto your GoogleVoice Dial Plan in SipSorcery )

Here I'm Explaining You with Two ScreenShots.
( if you can't see the whole picture. Just make a Right Click over the picture and choose Save Picture As... for saving the picture at your PC. So you can see the whole content )


Image
Image

slickdaddy96
Posts: 13
Joined: Fri Jan 20, 2012 8:25 pm

Re: Solution On GoogleVoiceCall. Could not find _rnr_se key

Post by slickdaddy96 » Tue Mar 27, 2012 7:36 pm

I know you have good intentions DoDo, but everytime I come in here looking for help you post stuff that is "common sense" or "obvious". I would think the majority of people using GV have set their dialplan correctly to put the correct email address in it. For the majority of users I would imagine that has been that way for years or months. The find_rnr_se key error just started happening to me when it was working perfectly as of just a few days ago. So this might be on Google's end. Anyone else with some suggestions that aren't Duh! ones....

DoDo
Posts: 182
Joined: Wed May 20, 2009 7:16 pm

Re: Solution On GoogleVoiceCall. Could not find _rnr_se key

Post by DoDo » Wed Mar 28, 2012 1:51 am

Thats the way that I explain in common sense. And I do it On that Way Because most of the people won't know if I explain in a diferent way. The answer on your question is very simple and easy.
Just set the email that you open the account on Gmail. And remove the Gmail email from the GoogleVoice Dial Plan. So people that don't have this kind of error is because those people aren't using GMAIL....So is SIMPLE AND EASY to answer at your question. So you have this problem because you are using Gmail.

Just do it the way that I already explained you

Then Problem Solved.

djon
Posts: 70
Joined: Wed Jun 10, 2009 10:29 am

Re: Solution On GoogleVoiceCall. Could not find _rnr_se key

Post by djon » Tue Apr 03, 2012 7:45 pm

slickdaddy96 wrote:I know you have good intentions DoDo, but everytime I come in here looking for help you post stuff that is "common sense" or "obvious". I would think the majority of people using GV have set their dialplan correctly to put the correct email address in it. For the majority of users I would imagine that has been that way for years or months. The find_rnr_se key error just started happening to me when it was working perfectly as of just a few days ago. So this might be on Google's end. Anyone else with some suggestions that aren't Duh! ones....
Tried it, and it worked.
Used an alternate email NOT gmail, as suggested by DoDo.
I switched back and forth a few times to confim. The gmail address failed to get rnr_se key every time.

raamkum
Posts: 68
Joined: Fri Sep 25, 2009 7:05 am

Re: Solution On GoogleVoiceCall. Could not find _rnr_se key

Post by raamkum » Thu Apr 12, 2012 1:50 am

I am getting the same error even after changing the email address.

NOTE: The username (for logging in to sipsorcery.com account) is different from the SIP Account username.

Error:

Code: Select all

Monitor 01:46:18:223: basetype=console, ipaddress=*, user=empublic, event=*, request=*, serveripaddress=*, server=*, regex=.*.
DialPlan 01:46:22:536 sip1(39716): New call from udp:62.167.126.124:55003 successfully authenticated by digest.
DialPlan 01:46:22:551 sip1(39716): Using dialplan mydialplan for Out call to sip:6464702306@sipsorcery.com.
NewCall 01:46:22:567 sip1(39716): Executing script dial plan for call to 6464702306.
DialPlan 01:46:22:614 sip1(39716): ** Call from "RAM" <sip:mysipuserid@sipsorcery.com>;tag=001a2f35b018000d3ff754be-0efa84c7 to 6464702306 **
DialPlan 01:46:22:614 sip1(39716): Calling 16464702306 via Google Voice
DialPlan 01:46:22:614 sip1(39716): SDP on GoogleVoiceCall call had RTP socket mangled from 192.168.10.1:18786 to 62.167.126.124:18786.
DialPlan 01:46:22:614 sip1(39716): UAS call progressing with Ringing.
DialPlan 01:46:22:614 sip1(39716): Logging into google.com for mygmailid@gmail.com.
DialPlan 01:46:22:786 sip1(39716): Google Voice pre-login page loaded successfully.
DialPlan 01:46:22:786 sip1(39716): GALX key g8mlTMglepE successfully retrieved.
DialPlan 01:46:23:645 sip1(39716): Google Voice home page loaded successfully.
DialPlan 01:46:23:645 sip1(39716): Exception on GoogleVoiceCall. Could not find _rnr_se key on your Google Voice account page, callback cannot proceed.
DialPlan 01:46:23:645 sip1(39716): Dialplan cleanup for mySIPACCOUNT(I Use to log in to my sipsorcery account).
DialPlan 01:46:23:832 sip1(39716): Dial plan execution completed without answering and with no last failure status.
DialPlan 01:46:23:832 sip1(39716): UAS call failed with a response status of 480.

I am using the following dial plan:

Code: Select all

# Copyright(c) 2010 Mike Telis

# Licensed under the Apache License, Version 2.0 (the "License");
# you may not use this file except in compliance with the License.
# You may obtain a copy of the License at
# http://www.apache.org/licenses/LICENSE-2.0
# Unless required by applicable law or agreed to in writing, software
# distributed under the License is distributed on an "AS IS" BASIS, WITHOUT
# WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. See the
# License for the specific language governing permissions and limitations under
# the License.

# Click "View raw file" in the lower right for the best copy/paste view

AREA_CODE = '646'                  # my area code
GV_USER   = 'myemail@gmail.com'   # my GV e-mail address (user@gmail.com)
GV_PASS   = 'password'          # my GV password
CB_NUMBER = 'mycallbacknumber'          # my 11-digit SIP number (only one)

SPEED_DIAL = {                     # my speed dial numbers
 '266' => '4153767253@podlinez.net',  # CNN Headlines
 '227' => '6502939115@podlinez.net',  # CBS Headlines
 '622' => '4153767247@podlinez.net',  # NBC Headlines
}

begin
   sys.Log "** Call from #{req.Header.From} to #{req.URI.User} **"

 if sys.Out    # if outbound call
   num = req.URI.User.to_s        # Get a string copy of the number to dial

   num = SPEED_DIAL[num] || num   # Substitute with speed dial entry, if any

   case num
     when /@/ then sys.Dial num   # URI dialing
     when /^[2-9]\d{6}$/          # Local call, 7-digit number
       num = '1'+ AREA_CODE + num # prefix it with country and area code
     when /^[01]?([2-9]\d{9})/    # US number with or without country code
       num = '1' + $1             # add country code and truncate number to 10-digit
     when /^(011|00|\+)(\d{9,})/  # international number
       num = '+' + $2             # GoogleVoiceCall works with '+' prefix only


     else sys.Respond 603, 'Wrong number, check & dial again'
   end

   sys.Log "Calling #{num} via Google Voice"
   sys.GoogleVoiceCall GV_USER, GV_PASS, CB_NUMBER, num, '.*', CB_NUMBER =~ /^1747/ ? 7 : 1, 30

 else          # sys.Out
  sys.Dial("#{req.URI.User}@local")
 end

rescue
 sys.Log("** Error: " + $!) unless $!.to_s =~ /Thread was being aborted./
end

raamkum
Posts: 68
Joined: Fri Sep 25, 2009 7:05 am

Re: Solution On GoogleVoiceCall. Could not find _rnr_se key

Post by raamkum » Fri Apr 13, 2012 4:51 am

Can somebody help out with issue please? I am still getting the error. Same configuration my brother is using it and the line is perfect. Why not mine? There is no difference in the account.

ariban99
Posts: 10
Joined: Mon Jul 04, 2011 3:14 pm

Re: Solution On GoogleVoiceCall. Could not find _rnr_se key

Post by ariban99 » Mon Apr 16, 2012 4:11 pm

AMAZING SOLUTION!! YOU THINK OUT OF THE BOX!! I used to use a proxy server (many servers) till one of them worked and unblocked my account!!
but your solution is so easy and so smart!
DoDo wrote:On GoogleVoice go to Your Settings and in Voicemail & Text.

Choose The Email that Appear On Voicemail Notifications as your email Address onto Your GoogleVoice Dial Plan ( Replacing whatever email address you have onto your GoogleVoice Dial Plan in SipSorcery )

Here I'm Explaining You with Two ScreenShots.
( if you can't see the whole picture. Just make a Right Click over the picture and choose Save Picture As... for saving the picture at your PC. So you can see the whole content )


Image
Image

bhavi_jp
Posts: 9
Joined: Wed Aug 31, 2011 9:51 pm

Re: Solution On GoogleVoiceCall. Could not find _rnr_se key

Post by bhavi_jp » Mon Apr 16, 2012 5:21 pm

I am sorry but I am a bit confused here.

Previously I did not have amy email account selected to send voicemail notifications. Should I use my gmail account that is in the dial plan to be the email to receive voicemail notifications?

OR should I use a different account (hotmail) for both voicemail notifications and in Dial plan?

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