Incoming Calls Not Working

Support zone
Post Reply
nawaizkhan
Posts: 8
Joined: Sun Sep 20, 2009 10:12 am

Incoming Calls Not Working

Post by nawaizkhan » Thu Jul 17, 2014 4:42 am

Hi Guys/Aaron,

I've been using sipsorcery for a while now on port 5080 and it is a great service. Recently this last port has also blocked in result I can no longer have the ATA register. I have tried all sipsorcery ports but non worked.

I am now using a third party sip proxy server, which made my ATA to work and it is now registering with sipsorcery and can make out going calls from ATA -> sipsorcery -> SIP provider.

But it is now unable to handle the incoming call from SIP Provider -> Sipsorcery -> ATA. Logs are attached for your review.

NewCall 04:08:50:446 sip1(8304): Executing script dial plan for call to xxxx.
DialPlan 04:08:50:462 sip1(8304): Commencing Dial with: xxxx@sipsorcery.com.
DialPlan 04:08:50:478 sip1(8304): Call leg is for local domain looking up bindings for xxxx@sipsorcery.com for call leg xxxx@sipsorcery.com.
DialPlan 04:08:50:493 sip1(8304): 1 found for xxxx@sipsorcery.com.
DialPlan 04:08:50:493 sip1(8304): ForkCall commencing call leg to sip:xxxx@3rd.Party.IP.Add:10000.
DialPlan 04:08:50:493 sip1(8304): SIPClientUserAgent Call using alternate outbound proxy of udp:67.222.131.147:5060.
DialPlan 04:08:50:493 sip1(8304): Switching to sip:xxxx@3rd.Party.IP.Add:10000 via udp:67.222.131.147:5060.
DialPlan 04:08:50:493 sip1(8304): SDP on UAC call had public IP not mangled, RTP socket SIP.Provider.IP.Add:17852.
DialPlan 04:09:13:322 sip1(8304): Client call cancelled halting dial plan.
DialPlan 04:09:13:322 sip1(8304): Dialplan call was terminated by client side due to ClientCancelled.
DialPlan 04:09:13:322 sip1(8304): Cancelling all call legs for ForkCall app.
DialPlan 04:09:13:337 sip1(8304): Cancelling forwarded call leg, sending CANCEL to sip:xxxxxx@3rd.Party.IP.Add:10000.
DialPlan 04:09:13:353 sip1(8304): Dial command was halted by cancellation of client call after 22.86s.
DialPlan 04:09:13:353 sip1(8304): Dialplan cleanup for xxxxx.
DialPlan 04:09:13:462 sip1(8304): Dial plan execution completed with normal clearing.

Any idea? the 3rd party sip proxy provider say the problem is at sipsorcery as their server only provide outbound sip registration proxy services.

Cheers,
NK

Aaron
Site Admin
Posts: 4652
Joined: Thu Jul 12, 2007 12:13 am

Re: Incoming Calls Not Working

Post by Aaron » Sun Jul 20, 2014 11:09 am

nawaizkhan wrote: Any idea? the 3rd party sip proxy provider say the problem is at sipsorcery as their server only provide outbound sip registration proxy services.
But they do forward calls? I don't think they'd be much point just providing a registrar service.

What's the name of the 3rd party SIP Proxy, I could have a quick look. If you don't want to publicly disclose it, in case it to gets blocked, then PM me.

nawaizkhan
Posts: 8
Joined: Sun Sep 20, 2009 10:12 am

Re: Incoming Calls Not Working

Post by nawaizkhan » Mon Jul 21, 2014 2:53 am

Thanks Aaron,

I PMed you the details.

Regards,
NK

Aaron
Site Admin
Posts: 4652
Joined: Thu Jul 12, 2007 12:13 am

Re: Incoming Calls Not Working

Post by Aaron » Mon Jul 21, 2014 9:50 am

I don't seem to have received it. Could you PM me again.

nawaizkhan
Posts: 8
Joined: Sun Sep 20, 2009 10:12 am

Re: Incoming Calls Not Working

Post by nawaizkhan » Mon Jul 21, 2014 11:04 am

PM Sent, it is not sitting in Outbox, might be waiting for an approval, has not moved to my sent msgs yet. Cheers

Post Reply