I could not get the above fix to work until I went to the following section:
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# **************************** G V C A L L *****************************
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#a[:cb].gsub!(/\D/,'') # Delete all but digits
Though I'm not sending the dial to number as +1 so not quite sure what that's not causing an issue.
I made the callback number like this:
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Credentials + { :cb => '+12322322323' }, # IPKall callback number
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# Credentials + { :cb => '(232) 232-2323' }, # IPKall callback number