Google call not working any more

Found something wrong ?
boondoklife
Posts: 13
Joined: Sun Jan 08, 2012 4:26 pm

Re: Google call not working any more

Post by boondoklife » Sun Jan 15, 2012 4:14 pm

I am having the same issue with Google initiated callbacks

Code: Select all

DialPlan 16:01:21:430 sip1(78676): Exception on GoogleVoiceCall. Could not find _rnr_se key on your Google Voice account page, callback cannot proceed.
I tried logging in and out of google voice a couple times and still no joy. I am with in the US so a proxy should not be needed.

Note to Admin:
Posted here too as I was not sure if one was preferred over the other, feel free to delete one or the other if you like
viewtopic.php?f=6&t=3963

zeropenn
Posts: 1
Joined: Sun Jan 15, 2012 7:47 pm

Re: Google call not working any more

Post by zeropenn » Sun Jan 15, 2012 7:50 pm

Same issue here happening today:

Code: Select all

DialPlan 18:45:06:660 sip1(77228): Exception on GoogleVoiceCall. Could not find _rnr_se key on your Google Voice account page, callback cannot proceed.
I am also located in the US and it was still working couple days ago. Also tried loging out/back in and resetting SIP bindings to no avail.

boondoklife
Posts: 13
Joined: Sun Jan 08, 2012 4:26 pm

Re: Google call not working any more

Post by boondoklife » Mon Jan 16, 2012 5:06 pm

Up and running for me here, Thanks Aaron!

czsmith2
Posts: 1
Joined: Sun Feb 05, 2012 5:44 am

Re: Google call not working any more

Post by czsmith2 » Sun Feb 05, 2012 5:58 am

Alas, I am having the same problem with "Exception on GoogleVoiceCall. Could not find _rnr_se key on your Google Voice account page, callback cannot proceed" errors.

A previously working dial plan and google id are no longer working. As best as I can tell, the GV password was changed.

I've tried the script using the proper id/pw (yes, I can sign on to GV with these values) in both a sys.Dial and GoogleVoiceCall attempt.

It works for my other GV accounts, however. So I created a new account, but that suffers the same fate.

I will PM Aaron with the id/pw if I can find that on this web site, OTW please send me an email I can reply with that info to you if you need it.

Log clipping:

Code: Select all

Monitor 05:52:11:276: basetype=console, ipaddress=*, user=<id>, event=*, request=*, serveripaddress=*, server=*, regex=.*.
NATKeepAlive 05:52:11:166 sip1(1956): Requesting NAT keep-alive from proxy socket udp:69.59.142.213:5060 to udp:69.118.118.138:5061.
NATKeepAlive 05:52:16:229 sip1(1956): Requesting NAT keep-alive from proxy socket udp:69.59.142.213:5060 to udp:67.231.245.210:30114.
DialPlan 05:52:19:088 sip1(7464): New call from tcp:69.118.118.138:54977 successfully authenticated by digest.
DialPlan 05:52:19:104 sip1(7464): Using dialplan Tollfree4FreeBS2 for Out call to sip:2018282300@sipsorcery.com.
NewCall 05:52:19:119 sip1(7464): Executing script dial plan for call to 2018282300.
DialPlan 05:52:19:166 sip1(7464): ======= Running Tollfree4Free Script for 2018282300 User: [b]<id>[/b] ==================
DialPlan 05:52:19:166 sip1(7464): ====    Call from "<<GV#>>" <sip:[b]<signonid>[/b]@sipsorcery.com>;tag=cILbixOM9B3Vbn5UeZbzZTMpIA42c3kC to 2018282300
DialPlan 05:52:19:166 sip1(7464): ====    Sending outbound call to 12018282300
DialPlan 05:52:19:166 sip1(7464): ====    Calling 12018282300 via Google Voice
DialPlan 05:52:19:166 sip1(7464): Commencing Dial with: 12018282300@GVBS2.
DialPlan 05:52:19:166 sip1(7464): Attempting to locate a provider for call leg: sip:12018282300@GVBS2.
DialPlan 05:52:19:166 sip1(7464): ForkCall commencing call leg to 12018282300@GVBS2.
DialPlan 05:52:19:166 sip1(7464): Creating Google Voice user agent for 12018282300@GVBS2.
DialPlan 05:52:19:166 sip1(7464): SDP on Google Voice call could not be mangled, using original RTP socket of 69.118.118.138:53868.
DialPlan 05:52:19:166 sip1(7464): UAS call progressing with Ringing.
DialPlan 05:52:19:166 sip1(7464): Logging into google.com for <<GV user id>>.
DialPlan 05:52:19:338 sip1(7464): Google Voice pre-login page loaded successfully.
DialPlan 05:52:19:385 sip1(7464): GALX key n2ACu4Pqs5M successfully retrieved.
DialPlan 05:52:20:198 sip1(7464): Google Voice home page loaded successfully.
DialPlan 05:52:20:260 sip1(7464): Dialplan cleanup for czsmith.
DialPlan 05:52:20:369 sip1(7464): Dial plan execution completed without answering and a last failure status of TemporarilyUnavailable Could not find _rnr_se key on your Google Voice account page, callback cannot proceed..
DialPlan 05:52:20:369 sip1(7464): UAS call failed with a response status of 480 and Could not find _rnr_se key on your Google Voice account page, callback cannot proceed..

I created a new GV account and have the same problem.

Would appreciate any help - This is my son's account and he's heading to Indonesia this week from New York and this will be his way to call home!

John Sam
Posts: 1
Joined: Mon Jan 14, 2013 6:05 am

Re: Google call not working any more

Post by John Sam » Mon Jan 14, 2013 8:24 am

The error code that you got is a common one. Some changes have been made to the sipsorcery Google call settings. You may try to log into your Google Voice account through a US proxy. This is the simplest fix for this problem.

hok
Posts: 56
Joined: Tue Oct 13, 2009 4:02 pm
Location: Los Angeles, California, USA
Contact:

Re: Google call not working any more

Post by hok » Fri Jan 18, 2013 4:57 pm

I have not made outgoing call via Google Voice for couple days. This morning, tried to make outgoing calls via Google Voice failed with trace below:

Monitor 16:47:11:477: basetype=console, ipaddress=*, user=hok**, event=*, request=*, serveripaddress=*, server=*, regex=.*.
NATKeepAlive 16:47:20:337 sip1(1988): Requesting NAT keep-alive from proxy socket udp:67.222.131.147:5060 to udp:76.191.104.53:27017.
DialPlan 16:47:23:509 sip1(8112): New call from udp:76.191.104.53:27017 successfully authenticated by digest.
DialPlan 16:47:23:524 sip1(8112): Using dialplan default for Out call to sip:1805995****@sipsorcery.com.
NewCall 16:47:23:524 sip1(8112): Executing script dial plan for call to 1805995****.
DialPlan 16:47:23:556 sip1(8112): SDP on GoogleVoiceCall call had public IP not mangled, RTP socket 76.191.104.53:41688.
DialPlan 16:47:23:556 sip1(8112): UAS call progressing with Ringing.
DialPlan 16:47:23:556 sip1(8112): Logging into google.com for **********@gmail.com.
DialPlan 16:47:23:587 sip1(8112): Google Voice pre-login page loaded successfully.
DialPlan 16:47:23:602 sip1(8112): GALX key NV7AhOMm*** successfully retrieved.
DialPlan 16:47:23:962 sip1(8112): Exception on GoogleVoiceCall. The remote server returned an error: (404) Not Found.
DialPlan 16:47:23:962 sip1(8112): Dialplan cleanup for hok**.
DialPlan 16:47:24:446 sip1(8112): Dial plan execution completed without answering and with no last failure status.
DialPlan 16:47:24:446 sip1(8112): UAS call failed with a response status of 480.
NATKeepAlive 16:47:30:462 sip1(1988): Requesting NAT keep-alive from proxy socket udp:67.222.131.147:5060 to udp:76.191.104.53:27017.

Calls via Google Voice web site works fine.
Last edited by hok on Fri Jan 18, 2013 7:05 pm, edited 1 time in total.

a-m-e
Posts: 6
Joined: Mon Jun 18, 2012 3:43 pm

Re: Google call not working any more

Post by a-m-e » Fri Jan 18, 2013 6:18 pm

I am having the same issue as Hok.
DialPlan 18:07:35:062 sip1(6576): Google Voice pre-login page loaded successfully.
DialPlan 18:07:35:078 sip1(6576): GALX key 1wCyK8Xfxxx successfully retrieved.
DialPlan 18:07:35:437 sip1(6576): Exception on GoogleVoiceCall. The remote server returned an error: (404) Not Found.
DialPlan 18:07:35:437 sip1(6576): Dialplan cleanup for a-m-e.

Works fine from google's web interface.

a-m-e
Posts: 6
Joined: Mon Jun 18, 2012 3:43 pm

Re: Google call not working any more

Post by a-m-e » Fri Jan 18, 2013 6:26 pm

Also noticed that 0 SIP provider bindings are registered.

RedPenguin
Posts: 58
Joined: Wed Jul 28, 2010 4:57 am

Re: Google call not working any more

Post by RedPenguin » Fri Jan 18, 2013 7:12 pm

Same issue for myself and my one buddy, 404 error every time after it gets a "key' from Google.

enavabi
Posts: 1
Joined: Fri Jan 18, 2013 4:36 pm

Re: Google call not working any more

Post by enavabi » Fri Jan 18, 2013 8:14 pm

I have the same problem since last night.It is also 404 not found error.but I am able to receive calls.I have problem with my outbound calls.

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