response status of 500

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engecalc
Posts: 1
Joined: Thu Feb 23, 2012 5:52 am

response status of 500

Post by engecalc » Thu Feb 23, 2012 5:56 am

Within the past few days, my incoming calls have stopped working. This affects incoming calls from both the SIP provider SS is registered to as well as another SIP provider that forwards calls to my SS account. I have not changed anything, anywhere. It just suddenly stopped working.

The console shows the following error when an incoming call is received by SS:


DialPlan 05:34:22:721 sip1(61360): UAS call failed with a response status of 500 and Exception ProcessNewCall.

Aaron
Site Admin
Posts: 4652
Joined: Thu Jul 12, 2007 12:13 am

Re: response status of 500

Post by Aaron » Thu Feb 23, 2012 10:54 am

I tracked the issue down to one of your provider servers being set as solution,sytes.net. The comma in the server name blew up your dialplan for some reason. It's definitely a bug and I'll look into it. In the meantime I've corrected the typo on the provider server and your calls are now working.

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