Within the past few days, my incoming calls have stopped working. This affects incoming calls from both the SIP provider SS is registered to as well as another SIP provider that forwards calls to my SS account. I have not changed anything, anywhere. It just suddenly stopped working.
The console shows the following error when an incoming call is received by SS:
DialPlan 05:34:22:721 sip1(61360): UAS call failed with a response status of 500 and Exception ProcessNewCall.
response status of 500
Re: response status of 500
I tracked the issue down to one of your provider servers being set as solution,sytes.net. The comma in the server name blew up your dialplan for some reason. It's definitely a bug and I'll look into it. In the meantime I've corrected the typo on the provider server and your calls are now working.