Delayed Greetings with Callcentric Voicemail

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wilbert
Posts: 66
Joined: Mon Dec 12, 2011 4:48 pm

Delayed Greetings with Callcentric Voicemail

Post by wilbert » Fri Sep 13, 2013 5:41 pm

Hi,

This is NOT a bug but just a simple issue. When transferring a call to my voicemail using:

sys.Dial("1777XXXXXXX@in.callcentric.com")

Callers expected to listen: "The person you are trying to reach is currently unavailable....."

But, what they really listen is: "you are trying to reach....."

Is there anyway to solve this?

Thanks in advance!

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Aaron
Site Admin
Posts: 4563
Joined: Thu Jul 12, 2007 12:13 am

Re: Delayed Greetings with Callcentric Voicemail

Post by Aaron » Mon Sep 16, 2013 10:18 am

Does that happen to your calls consistently? I use a callcentric voicemail box and don't experience that problem, or at least I didn't in the few test calls I just placed.

In either case there's not a lot the sipsorcery server can do as the reason for the audio being cut off is at the media/audio layer, which is direct between the callcentric server and your caller.

wilbert
Posts: 66
Joined: Mon Dec 12, 2011 4:48 pm

Re: Delayed Greetings with Callcentric Voicemail

Post by wilbert » Mon Sep 16, 2013 10:31 am

Yes. It happens all the time.

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