No dialogue matched for BYE to sip

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accent
Posts: 6
Joined: Thu Oct 13, 2011 4:27 pm

No dialogue matched for BYE to sip

Post by accent » Wed Mar 25, 2015 6:28 pm

Can't make any phone call any more. I have not made any change to either my sipsorcery nor my google voice account. What is happening?
Here are some event log:
DialPlan 18:26:11:318 sip1(1984): No dialogue matched for BYE to sip:8882211161@sipsorcery.com.
DialPlan 18:26:11:567 sip1(1984): No dialogue matched for BYE to sip:8882211161@sipsorcery.com.
DialPlan 18:26:11:614 sip1(1984): No dialogue matched for BYE to sip:8882211161@sipsorcery.com.

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Aaron
Site Admin
Posts: 4555
Joined: Thu Jul 12, 2007 12:13 am

Re: No dialogue matched for BYE to sip

Post by Aaron » Thu Mar 26, 2015 8:50 am

I can't see any problems on the sipsorcery server that would be causing the problem. Have you tried restarting your SIP device?

accent
Posts: 6
Joined: Thu Oct 13, 2011 4:27 pm

Re: No dialogue matched for BYE to sip

Post by accent » Mon Mar 30, 2015 4:58 pm

Yes, restarted many times but no difference. I'm in china now. In the past week, it worked a few days then started having this issue. Also tried voip.ms but no problem. Does it mean Chinese network is blocking some of the servers? if yes, how come I can register and receive phone calls with no problem?

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Aaron
Site Admin
Posts: 4555
Joined: Thu Jul 12, 2007 12:13 am

Re: No dialogue matched for BYE to sip

Post by Aaron » Tue Apr 07, 2015 11:20 am

I've never come across a case where the sipsorcery server was being blocked from China. There is one very active user form China who uses the sipsorcery service for his own customers and I'm pretty sure I would have heard from him if there was a block in place.

Possibly it could be a DNS problem. TO check that you could try using the IP address of 67.222.131.147 instead of sipsorcery.com.

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