Outgoing not go throu

Found something wrong ?
beaver
Posts: 234
Joined: Tue Feb 09, 2010 5:32 am
Location: Beaverton USA (PST, GMT - 8)

Outgoing not go throu

Post by beaver » Fri Aug 05, 2016 4:23 pm

From yesterday.

Tollfree works (proving my phone system up)
On google web, google voice call works (proving my DID up).

But outgoing using sipsorcery.com (dialing GV not working)

Am I the first person with this problem?

carter
Posts: 14
Joined: Fri Feb 10, 2012 5:26 am

Re: Outgoing not go throu

Post by carter » Fri Aug 05, 2016 5:01 pm

Same here, broken since yesterday... looks like the old GV problem strikes back...
"Could not find _rnr_se key on your Google Voice account page, callback cannot proceed."

Reset GV account, even changed password, did not work.
GV changed login sequence/scheme somehow?

RedPenguin
Posts: 58
Joined: Wed Jul 28, 2010 4:57 am

Re: Outgoing not go throu

Post by RedPenguin » Fri Aug 05, 2016 11:45 pm

Myself and a fellow SS user is getting the exact same error.

Everything works well with SS + GV except dialing out.

Inbound calls work perfectly and Outbound Calls can be made via GV's apps/website.

hanke
Posts: 27
Joined: Tue Oct 29, 2013 4:38 pm
Location: Ontario, Canada

Re: Outgoing not go throu

Post by hanke » Fri Aug 05, 2016 11:46 pm

I have the same issue and error from console..

Could not find _rnr_se key on your Google Voice account page, callback cannot proceed.

So something has changed, dont know what.

ANDREWBUYDA
Posts: 23
Joined: Wed Dec 08, 2010 8:49 am

Re: Outgoing not go throu

Post by ANDREWBUYDA » Sat Aug 06, 2016 2:24 pm

Same here. Seven GV accounts are showing the same error using adapters or softphones.

RedPenguin
Posts: 58
Joined: Wed Jul 28, 2010 4:57 am

Re: Outgoing not go throu

Post by RedPenguin » Sat Aug 06, 2016 9:50 pm

ANDREWBUYDA wrote:Same here. Seven GV accounts are showing the same error using adapters or softphones.
That setup must be fun to maintain. :)

accent
Posts: 6
Joined: Thu Oct 13, 2011 4:27 pm

Re: Outgoing not go throu

Post by accent » Mon Aug 08, 2016 5:20 am

I have outgoing call problem too. Also got a "Could not find _rnr_se key on your Google Voice account page, callback cannot proceed" error too.
My google 2-Step Verification is off. Any idea?

num23bulls
Posts: 4
Joined: Wed Mar 23, 2016 3:40 pm

Re: Outgoing not go throu

Post by num23bulls » Wed Aug 10, 2016 3:30 am

Same problem here.

Code: Select all

DialPlan 03:27:54:424 sip1(8148): New call from [xxx] successfully authenticated by digest.
DialPlan 03:27:54:455 sip1(8148): Using dialplan gv for Out call to sip:[xxx]@sipsorcery.com.
NewCall 03:27:54:471 sip1(8148): Executing script dial plan for call to [xxx].
DialPlan 03:27:54:518 sip1(8148): ** Call from <sip:[xxx]@sipsorcery.com>;tag=[xxx] to [xxx] **
DialPlan 03:27:54:518 sip1(8148): Calling [xxx] via Google Voice
DialPlan 03:27:54:518 sip1(8148): SDP on GoogleVoiceCall call had RTP socket mangled from [xxx]:16408 to [xxx]:16408.
DialPlan 03:27:54:518 sip1(8148): UAS call progressing with Ringing.
DialPlan 03:27:54:518 sip1(8148): Logging into google.com for [xxx]@gmail.com.
DialPlan 03:27:54:689 sip1(8148): Google Voice pre-login page loaded successfully.
DialPlan 03:27:54:705 sip1(8148): GALX key [xxx] successfully retrieved.
DialPlan 03:27:55:267 sip1(8148): Google Voice home page loaded successfully.
DialPlan 03:27:55:282 sip1(8148): Could not find _rnr_se key on your Google Voice account page, callback cannot proceed.
DialPlan 03:27:55:282 sip1(8148): Exception on GoogleVoiceCall. Could not find _rnr_se key on your Google Voice account page, callback cannot proceed.
DialPlan 03:27:55:282 sip1(8148): Dialplan cleanup for [xxx].
DialPlan 03:27:55:345 sip1(8148): Dial plan execution completed without answering and with no last failure status.
DialPlan 03:27:55:345 sip1(8148): Call failed with a failure status of TemporarilyUnavailable and .
DialPlan 03:27:55:345 sip1(8148): UAS call failed with a response status of 480.

carter
Posts: 14
Joined: Fri Feb 10, 2012 5:26 am

Re: Outgoing not go throu

Post by carter » Wed Aug 10, 2016 6:27 am

Ok, it's been almost a week, outgoing GV still broken... is anyone is going to do anything about this? I hope this is not a permanent error.
Aaron, did you see the problem? I think this affects all users.

rswenton
Posts: 27
Joined: Fri Jan 18, 2013 5:51 pm

Re: Outgoing not go throu

Post by rswenton » Wed Aug 10, 2016 10:19 pm

Just to put things in perspective, we are lucky Google Voice has worked up to this point. It was supposed to be decommissioned in 2014! We are fortunate that Aaron has tried to support this as best as he can. Google does not coordinate their changes with Aaron so he is always in the dark when Google makes changes. Hopefully we will find a solution to the "Could not find _rnr_se key on your Google Voice account page" and we will get this working again. Our community is strong. Testing and experimenting could uncover a hidden solution. Keep trying!

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