[SOLVED] trace@sipsorcery.com ... is BLACKLISTED ?!

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rnio
Posts: 89
Joined: Tue Jul 03, 2012 4:56 pm

[SOLVED] trace@sipsorcery.com ... is BLACKLISTED ?!

Post by rnio » Tue Jan 16, 2018 10:49 pm

Hi Aaron,

I just was told that your email address went onto a blacklist ... thus I am NOT getting any more trace emails to my 1&1-Email domain.

Apparently there is a BOUNCE msg. being sent to YOU ... and that YOU need to contact them to get it onto the WHITELIST.

I hope I was not the reason for this ... had a bunch of traces emailed to me over the last few days.

ALl the best,

Robert
Last edited by rnio on Wed Jan 24, 2018 2:39 am, edited 1 time in total.

rnio
Posts: 89
Joined: Tue Jul 03, 2012 4:56 pm

Re: trace@sipsorcery.com ... is BLACKLISTED ?!

Post by rnio » Sat Jan 20, 2018 5:41 pm

Hi Aaron,

still NOT getting any emails ... have a minute to look into this ?

Thanks

Aaron
Site Admin
Posts: 4652
Joined: Thu Jul 12, 2007 12:13 am

Re: trace@sipsorcery.com ... is BLACKLISTED ?!

Post by Aaron » Sun Jan 21, 2018 10:04 am

Trace emails are working for me.

Who is sending the bounce messages? I don't monitor the return trace@sipsorcery.com address for replies.

rnio
Posts: 89
Joined: Tue Jul 03, 2012 4:56 pm

Re: trace@sipsorcery.com ... is BLACKLISTED ?!

Post by rnio » Sun Jan 21, 2018 2:44 pm

They could not / wont tell me ...

Here is the email header of one of these TRACE emails:

Code: Select all

from:	trace@sipsorcery.com
to:	sipsorcery@ni...net
date:	Sat, Jan 13, 2018 at 7:08 PM
subject:	HOME: NIO,ROBERT (@ 1650283xxxx | + 1 (650) 283-xxxx) called, 01/13/2018 19:08
Maybe you can send me an email (from the sipsorcery domain) to my email on file (the same as the traces should go to) and see if that bounces for you?!

Thanks for helping me get this fixed :)

Aaron
Site Admin
Posts: 4652
Joined: Thu Jul 12, 2007 12:13 am

Re: trace@sipsorcery.com ... is BLACKLISTED ?!

Post by Aaron » Sun Jan 21, 2018 8:55 pm

I've logged into the trace address and there are no responses requesting confirmation from your email provider.

You can confirm the email send is working by trying a different destination email address.

rnio
Posts: 89
Joined: Tue Jul 03, 2012 4:56 pm

Re: trace@sipsorcery.com ... is BLACKLISTED ?!

Post by rnio » Wed Jan 24, 2018 2:38 am

Got it working again.

After it stopped working tried to find out why and at the same time I also made a change to the email SUBJECT header (added a "/n") and THIS DOES NOT WORK.

So after a few days ... things have settled down and I am able to receive trace emails again :)

Thanks for the help Aaron!

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